None of these were the cause of my issue – however, the second ‘fix’ method listed in the KB article was the solution. The system clock differs from the Office Subscription Service clock.The computer is not provisioned or was removed from the subscription account.The Microsoft knowledge base article 2390460 explains three different situations that may cause Office Professional Plus to have this issue: Office Professional Plus enters Reduced Functionality Mode (RFM) Once a month, Office checks your Office 365 account to make sure you still have a current license associated with your account. However, that is not the end of the process – it is just the beginning. Read more on the TechNet site here: Overview of Office 365 ProPlus It checks to make sure you have a current license associated with your account and if you do, it activates your copy. The product is activated initially by prompting you for your Office 365 login. The key is to understand how Microsoft Office is activated when associated with an Office 365 license. Connect to your network or contact your system administrator for further assistance. On Word's Help menu, the warning below let me know why it was in Reduced Functionality mode:
During the process of installing the Premium copy of Visio, I uninstalled Visio Standard.Īfter I checked to make sure Visio Premium was working properly, I opened Word and noticed all of its features disabled – I could only open and view files. I recently installed Visio Premium 2010 via separate install media and license.
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